Sales / Customer Support Virtual Assistant
Remote
Job Code: JA7
Job Summary:
We are looking for a proactive Calling, Sales and Customer Support Specialist who can provide exceptional service across multiple channels while driving sales growth. If you are detail-oriented, enjoy helping customers, and have a knack for cross-selling, we'd love to hear from you!
The starting wage is PHP 16,000 FT, with opportunities for pay increases, benefits, bonuses, and commissions within the business.
Job Title: Sales / Customer Support Virtual Assistant
Industry: Sports & Recreation, Childcare, Early Learning
Job Type: Full-Time PROJECT BASED - 3 Months
Salary: PHP 16,000/month + 13th month FT
Required Working Hours: Monday - Friday (Sydney, NSW business hours: 9 AM - 5 PM, flexible: 8 AM - 4 PM or 10 AM - 6 PM)
We recommend salary increases to our clients after the probationary period, with opportunities for benefits, bonuses, and commissions within the business.
Responsibilities:
- Manage and support Sales and Customer Service email inboxes.
- Cross-sell services through calls, emails, and campaigns across the business.
- Respond promptly to customer inquiries and Google reviews.
- Follow up on leads and convert them into sales.
- Ensure all activities are accurately entered into the CRM system to improve reporting and data discipline.
- Provide timely responses to Retail Customer Experience comments.
Requirements:
- Strong spoken and written English skills.
- Sales or customer support experience (Call Center experience preferred).
- Knowledge of marketing and sales processes.
- Data entry and CRM management experience.
- Diligent, honest, and with a proactive approach to work.
- Keen attention to detail and a drive for excellence.
We Welcome All Applicants: Open to all genders, ages, and individuals with disabilities.
If you’re looking for an opportunity to grow in sales and customer support, join our team!
We don’t require a Time Tracker unless needed. We also pay on time or in advance. If you’ve read this far, please use “I’m ready” as the subject title when applying.
REQUIRED: For background-checking purposes, you must have a verified OLJ profile.
APPLY HERE: https://airtable.com/appmeg4fYfWeDeRGr/shrTJM6iL4lM1OvmK